Protocol⁴ The Cocoon | Infrared Heat, Red Light & PEMF Recovery Pod

Model: P200

Thermal Technology: Dual-Zone Far Infrared (FIR) Heating System

Photon Light System: Integrated Full-Body Photon Light Panels

PEMF Technology: Integrated Pulsed Electromagnetic Field (PEMF) Module

Ozone Sanitation: Built-In Ozone Sanitation Cycle — Non-Occupant Use

Bluetooth: Integrated Speakers

Controls: Digital Internal Control Interface

Session Controls: Adjustable Session Time & Temperature

Active Cooling: Internal Cooling Fans

Airflow / Body Cooling: Large-Capacity Airflow Circulation System

Power: ~1,500 W

Voltage: 220 V

Dimensions:63" L × 30" W × 51" HInstalled Footprint: Approximately 13 sq. ft.

Maximum User Weight: Approximately 400 lbs

Construction: Reinforced Fiberglass Shell with Acrylic Interior

Warranty:1 Year

Protocol⁴ Cocoon P200

• Dual-zone far infrared (FIR) heating system
  
• Integrated full-body photon light panels
  
• Integrated PEMF module
  
• Built-in ozone sanitation cycle for non-occupant use
  
• Integrated Bluetooth speakers
  
• Digital internal control interface
  
• Adjustable session time and temperature
  
• Internal cooling fans
  
• Large-capacity airflow circulation system

63 × 30 × 51 in

1-Year Limited Warranty

Certain devices and machines may be covered by a one-year limited warranty, clearly stated at the time of purchase. This warranty covers defects in materials or workmanship under normal, intended use.

It does not cover:

• Misuse, accidents, neglect, or unauthorized modifications
• Normal wear and tear or cosmetic imperfections that do not affect function

Protocol⁴ retains sole discretion in determining whether a device qualifies for repair or replacement under this warranty. Shipping and handling costs may apply.

Warranty Assistance

If you experience an issue that you believe may qualify for warranty service, please contact Aging Bueno first. We'll assist with troubleshooting and help coordinate the warranty process with the manufacturer when necessary.

Please have your order number, proof of purchase, product information, and details of the issue available. Photos or videos may be requested.

Phone: (305) 676-4290

Email: support@agingbueno.com

Warranty eligibility, coverage, exclusions, remedies, parts, labor, transportation, and service requirements are subject to the manufacturer's applicable limited warranty terms.

30-Day Return Policy

Eligible products (devices, wellness tech, and similar items) may be returned within 30 days of purchase if sealed, unopened, in original packaging, unused, and unaltered, with valid proof of purchase. A Return Merchandise Authorization (RMA) number must be issued by Aging Bueno before any item is returned — returns shipped without a valid RMA may be refused or returned to sender. Return shipping costs are the customer's responsibility unless otherwise required by law. Approved returns may be refunded to the original payment method within 10 business days following receipt and inspection. Damage, missing components, or improper handling may affect return eligibility or refund amount.

Restocking fees may apply; contact us for details. In most cases, a restocking fee of 20% applies. The restocking fee should not exceed 25%.

To start a return, contact Aging Bueno before shipping anything back. Do not ship back until your RMA number and return instructions are provided.

• Phone: (305) 676-4290
• E-mail: support@agingbueno.com
• Include your order number and reason for return

Processing & Shipping Timeframes

Shipping time varies depending on the product ordered, inventory availability, destination, and delivery requirements.

• Standard shipping: most orders ship within 5–60 business days.
• Large equipment / white-glove deliveries: oversized systems requiring freight, indoor placement, installation coordination, or specialized logistics may take up to 80 business days before delivery.
• Shipping timelines begin after: payment is received, required order information is confirmed, and any site or delivery coordination is completed.

White Glove Delivery

Many premium systems are delivered using professional white glove freight services. These deliveries may include scheduled delivery appointments, specialized freight handling, indoor placement, and coordination with the customer regarding access, installation requirements, and delivery logistics. Delivery dates are scheduled directly with the customer once the shipment is ready.

Shipping Delays

While every effort is made to meet estimated shipping windows, delivery schedules may occasionally be affected by factors outside of our control, including manufacturing schedules, supply chain disruptions, freight carrier availability, weather events, or delivery site accessibility. Estimated shipping times are provided as good-faith estimates and are not guaranteed delivery dates.

Inspection Upon Delivery

Please inspect all shipments upon delivery. If any visible damage is observed, note it on the carrier's delivery receipt and contact Aging Bueno within 48 hours of delivery so we can assist in resolving the issue promptly.

Shipping Assistance

For shipping questions, order updates, address changes, or delivery concerns, contact Aging Bueno before reaching out to the carrier or manufacturer.

Aging Bueno

Phone: (305) 676-4290

Email: support@agingbueno.com